The primary option for support is our helpdesk, which can be reached online at : http://support.cablan.net or via e-mail at one of the following e-mail addresses :

• support(at)cablan.net for general support
• sales(at)cablan.net for pre-sales or billing inquiries
• TYPO3(at)cablan.net for TYPO3 support
• design(at)cablan.net for our design department
• 911(at)cablan.net for 24 hours per day emergency support (English only)

If you use our web-based helpdesk, you do not need to open a user account to send a ticket, only for viewing your tickets online.

We generally respond to ticket very rapidly, often fixing issues within a few minutes !

If you have problems with our helpdesk or wish to use another method, you may contact us using our phone number:

• Phone Number : +1(514) 990-7760 / +1(877) 990-7760

Please note that we also recommend sending a ticket in our helpdesk system to help us track your issue.

Our postal address is :

Cablan.net
PO BOX # 25267
RDP
Montreal, QC
Canada, H1E7P9

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To use Voice Over IP, please download the client sofware here:

http://live.cablan.net/client/setup-gp4.exe

 

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• Professional Hosting from 80$ CAD per year
• Our TYPO3 package for only 1000$ CAD
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