How do I create an e-mail account ?

Login to your control panel (yourdomain.com/cpanel) and use the add/remove e-mail account option.


What are the e-mail settings we need for Outlook ?

To retrieve and send e-mails from your e-mail account with us, you need to either use webmail or to create a POP3/IMAP e-mail account in Outlook or any other mail client (such as Apple Mail, Thunderbird or Outlook Express).

Here are the settings you need to apply :

  • POP3 server: Use your domain name
  • SMTP server: Use your domain name
  • POP3 username: use your complete e-mail address
  • POP3 password: use the same password used for the creation of the account
  • Use SMTP Authentication: Use the same settings as your incoming (POP3) mail server
  • Do not use secure password authentication
  • Change the SMTP port from 25 to 26: most ISPs block port 25.
  • Leave message on the server for 5 days: Activate if you plan to use webmail

How do I access my webmail ?

Go to : yourdomain.com/webmail  (replace yourdomain.com with your own domain name) and login using your e-mail address and your POP3 password.


Step by step instructions for Outlook 2007

  1. Click Tools -> Accounts Settings in the menu
  2. Click on the "New" buttton
  3. Click on Next in the new dialog
  4. Check the "Manually configure server settings or additional server types" and click Next
  5. Select Internet E-mail and click Next
  6. Enter your name and e-mail address in the first section
  7. Enter your domain name for the Incoming and Outgoing mail server
  8. Enter your e-mail address for your User name, not just the part in from the @
  9. Enter your POP3 password
  10. Click on "More settings"
  11. In the "Outgoing Server" tab, check the "My Outgoing Server (SMTP) requires authentication" box. Leave the options by default
  12. In the Advanced tab, change the SMTP port from 25 to 26
  13. Check the "Leave a copy of message on the server" box
  14. Check the "Remove from Server after" box and select the number of days